BEGIN:VCALENDAR VERSION:2.0 PRODID:-//ChamberMaster//Event Calendar 2.0//EN METHOD:PUBLISH X-PUBLISHED-TTL:P3D REFRESH-INTERVAL:P3D CALSCALE:GREGORIAN BEGIN:VEVENT DTSTART:20220614T153000Z DTEND:20220614T163000Z X-MICROSOFT-CDO-ALLDAYEVENT:FALSE SUMMARY:Professional Development: Customer Service DESCRIPTION:Your customers have choices about where to buy products or services. Do you make it easy for your customers to do business with you?\n\n\n\nDo your managers lead by example?\n\n\n\nDo your employees understand the value of loyal customers?\n\n\n\nAre you meeting and exceeding customer expectations?\n\n\n\nThis workshop will provide skills\, ideas\, and techniques to improve customer service with the opportunity to improve and strengthen communication skills\, telephone and greeting skills\, listening\, asking questions\, problem-solving abilities\, and managing difficult customers. X-ALT-DESC;FMTTYPE=text/html: